Account Settings

In account settings, you can edit your profile, application language, date format and e-mail notifications. You can also find your substitutions, connected applications, paired mobile devices and an overview of your roles here. To open the settings, click your name in the top right corner and select Settings.

The page has six sections. The tabs below the heading take you to the relevant section, but you can also just scroll down the page.

ButtonWhat it does
CloseCloses the settings without saving changes.
Change passwordOpens the password change window.
SaveSaves changes and keeps the settings open.
Save and closeSaves changes and returns you to the previous page.

User information

FieldWhat it does
Profile photoThe photo shown next to your name in the application. Use the Upload photo or Update photo button to select a JPEG, PNG or GIF image, and the Remove photo button to delete it. Without a photo, your initials are shown.
UsernameThe name you log in with. Only an administrator can change it.
First name, Last nameRequired fields.
E-mailThe address TAS sends notifications to.
Phone, Contact notesOptional contact details visible to your colleagues.
Belongs to organizational unitThe department the administrator assigned you to. Read-only.
Time zoneThe account time zone. Read-only.
Display nameThe name others see you under in tasks, cases and lists.

User preferences

No.FieldWhat it does
1Main languageThe application language. Only languages enabled in your installation are offered.
2Date formatHow dates are displayed. Default by language uses the format of the selected language. You can also choose DD.MM.YYYY, D. M. YYYY, DD/MM/YYYY, MM/DD/YYYY or YYYY-MM-DD; each option shows a sample with today's date.
3E-mail notification of a new taskA one-time e-mail about a new task assigned to you as the solver. It is sent only if you do not complete the task within a certain number of minutes after it is activated. The number of minutes is set by the administrator.
4E-mail notification of a task to pullA one-time e-mail about a new task to pull that you can take over. It is sent as soon as the task is activated.
5Task overview e-mailA regular overview of tasks you are to complete. Tasks without a solver go to the case owner. When someone is substituting for you, the overview goes to the substitute.
6Escalated task overview e-mailA regular overview of overdue tasks. It goes to the task supervisor and the solver's direct manager.
7E-mail notification of newsAn e-mail about every news item intended for you.

For each notification, the same explanation is available when you hover over the question mark.

When changes take effect
The language and date format switch after saving. Which e-mails are sent and at what times is controlled by the administrator through scheduled jobs, so the task overview may arrive only at the next scheduled time.

Change password

  1. In the settings header, click Change password.
  2. Enter your current password, the new password and the new password again for confirmation. Use the eye icon to display the entered text.
  3. Click Save new password. The button becomes active only when all three fields are filled in.

If you log in with a corporate identity, you change your password in your corporate account and the Change password button may be hidden.

Substitution

A list of your substitutions in two tabs: Active and Finished. For each substitution, you can see the substitute, the period from and to, and the permissions. Use the Create substitution button to add a new one. The detailed procedure is described in the Substitution and Vacation article.

Connected applications

External applications you have allowed to access your TAS account, for example an AI assistant connected via MCP. For each one, you can see when you granted access, when the application last used your account and until when the access is valid. The Revoke access action disconnects the application immediately.

Mobile application

Links to download the mobile application and a list of your paired devices. For each device, you can see its status, registration date, last login and whether notifications are enabled. The Connect mobile application button displays a QR code for pairing a new device. The procedure is described in the Mobile Application article. This section is shown only if the mobile application is enabled in your installation.

Roles and competences

An overview of the roles the administrator has assigned to you and the competences that result from them. Roles determine which processes you can start, which cases you can see and which parts of the application appear in your menu. The list is read-only. If you are missing a permission, contact your TAS administrator.

Logging In and Out

Task List

Syca (opens in a new tab)

Powered by HelpDocs (opens in a new tab)