Logging In and Out

Open TAS in your browser at the address your administrator gave you. If you are not logged in, the login screen appears. After you log in, you return to the page you wanted to open, for example a link to a task from an e-mail.

Logging in with a username and password

No.ElementPurpose
1NewsNews from the vendor. The Overview of all news link opens the full list on the website.
2UsernameYour TAS login name. It does not have to be an e-mail address.
3PasswordYour password. Click the eye icon to show the password and check what you typed.
4Log inSubmits your username and password. You can also just press Enter.
5Log in with company identitySwitches to logging in with your company account (SSO). The link appears only if your company has set it up.
6Mobile appLinks to the App Store and Google Play, and a QR code for downloading the TAS mobile app.

Your company can customize the logo and colours of the login screen, so it may look different from the image.

Logging in with company identity

If your company uses single sign-on (for example Microsoft Entra ID or SAML), the Log in with company identity page shows a button for each configured method. Click your company's button and log in with your company account. The Log in with username and password link takes you back.

Where a card reader is set up, logging in with an NFC card may also be available.

When login fails

  • Missing username or password: TAS reminds you to fill in both fields.
  • Wrong username or password: check that Caps Lock is off and that you have the correct keyboard layout. TAS counts failed attempts, and administrators can see them on your account.
  • Account is locked: contact your TAS administrator. A locked user cannot log in until an administrator unlocks the account.
  • Password has expired: TAS shows the screen "Your password has expired. Enter a new password." Fill in your current password, the new password and its confirmation, and save the new password.
Forgotten password
Your TAS administrator sets your password. If you log in with your company identity, your company account password applies, and you change it there, not in TAS.

Session timeout

If you do not work in TAS for a longer time, your session expires after a while. A few minutes beforehand, a window appears saying "The TAS session will end in … minutes." Click Continue working to extend your session; any form you are working on stays as it is.

If you miss the window, TAS logs you out and shows the message "You have been logged out after a longer period of inactivity." The Log in again button takes you back to the login screen. Unsaved changes in a form are lost when you are logged out, so save the task you are working on regularly.

Logging out

Click your name in the top right corner and select Log out. Always log out on a shared computer; closing the browser tab does not log you out.

An administrator can hide the Log out button, typically when you log in with your company identity and logging out is handled by your company account.

Case list

Account Settings
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