Deleted Documents and Access Log

You can find deleted documents and records of who worked with documents on the Documents page, on the Deleted and Accesses tabs. Only the document administrator (role $DMS Admin) can see the Deleted tab. Only a user who has both the $Administrator (or $SuperAdministrator) role and the $DMS Admin role can see the Accesses tab. These tabs are not shown to other users.

Deleted

This tab shows all deleted documents in the system, including other users' private documents. Each time the tab is opened, the access is written to the access log.

No.ElementPurpose
1DeletedTab with deleted documents (currently open).
2AccessesSwitches to the access log.
3NameFile name.
4UploadedWhen the document was uploaded.
5DeletedWhen it was deleted. By default, the list is sorted with the most recently deleted first.
6RevisionRevision number of the deleted document.
7Column filterNarrows down the list, for example by name. The list also has a Filter, saved filters and export.
8More optionsMenu with Delete and Restore.
ItemPurpose
RestoreAfter confirmation, returns the document to the current documents.
DeleteAfter confirmation, deletes the document permanently: all its revisions and its files in the storage. This action cannot be undone.
Permanent deletion
A permanently deleted document cannot be restored; its files are removed from the storage. Before deleting, make sure that nobody really needs the document.

Accesses

The access log records every action performed on documents: viewing lists, downloading, uploading, deleting, searching and more.

No.ColumnContents
1UserWho performed the action.
2DateWhen. By default, the log is sorted with the newest records first.
3OperationAction code (see the table below).
4CaseThe case the document belongs to. Empty for private documents.
5TaskThe task from which the document was worked with.
6File nameThe document the action concerned.
7Request duration (ms)How long the action took.
8StatusOK, or the error text if the action failed.

Every column has a filter, so you can narrow the log down, for example to a single file or a single user. The log can also be exported.

OperationMeaning
UPLOAD_FILEDocument upload.
DOWNLOAD_FILEDocument download or view.
DELETE_FILEDocument deletion.
DOCUMENT_SHREDEDShredding of case documents according to the template's shredding settings.
MOVE_FILE, COPY_FILEMoving or copying a document by a template calculation.
VIEW_CURRENTViewing the list on the All tab.
VIEW_PROCESS_FILES, VIEW_TASK_FILESViewing the documents of a case or task.
VIEW_DELETEDOpening the Deleted tab.
ACCESS_LOGOpening the access log.
SEARCH_ALL:textSearch with the Search all option, followed by the searched text.
INDEX_DOCUMENTIndexing a document for full-text search.
EMAIL_NOTIFICATION_ATTACHMENTDocument sent as an e-mail attachment.
EWS_COPY_ATTACHMENTAttachment taken from an e-mail when creating cases from mail.

Related: Searching and the document list; Uploading a document, folder and revision.

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