Logs

The logging system in Team assistant captures all API calls, user activities, automated jobs, and authentication events to provide a comprehensive record of system interactions. Logs help administrators monitor system behavior, debug issues, and analyze performance.

Logs are categorized into three main types:

1. General Logs – Logs every API call, user action, automated job, and authentication event.
2. Calculation Logs – Captures debug logs and errors that occur within process cases.
3. Performance Logs – Tracks the performance of each user request, which can also be visualized in a line graph.

Accessing Logs

Logs can be accessed via Administration > Logs. The log interface contains a table displaying logged events sorted by date. Each entry consists of:

• Timestamp – The date and time the log was recorded.
• Description – A short summary of the event.
• Detail Button – Clicking the Detail button provides additional information about the log entry.

Log Types

1. General Logs

General logs record system activities such as:

• API calls (both internal and user-initiated requests)
• User authentication attempts (successful and failed logins)
• Automated background jobs (e.g., scheduled tasks, data synchronization)
• Process-related events (e.g., approvals, form submissions)

2. Calculation Logs

Calculation logs capture debugging details and errors related to process execution. These logs are useful for:

• Identifying issues within process cases
• Debugging failed computations
• Analyzing system behavior during process execution

3. Performance Logs

Performance logs track the execution time of each user request, helping to monitor system efficiency. These logs include:

• Response times for API calls
• Execution times of automated jobs
• Performance trends over time

Performance logs can be displayed as a line graph to visualize response times and identify potential bottlenecks.

Log Retention Policy

Logs are automatically purged after a set number of days to optimize storage. The retention periods for each log type are as follows:

Conclusion

The logging system in Team assistant ensures that all critical system activities are recorded, providing administrators with valuable insights for troubleshooting and performance analysis. By leveraging general logs, calculation logs, and performance logs, users can maintain system reliability and efficiency.